Course description

In today's evolving healthcare landscape, Virtual Medical Assistants (VMAs) are becoming indispensable. This comprehensive online course, "Securing Your First Medical Virtual Assistant Job," is designed to provide you with the essential knowledge and practical skills to thrive in this growing field. Whether you're looking to start a new career or transition into remote healthcare support, this program covers everything you need to know.

You will delve into the core responsibilities of a VMA, encompassing a wide range of administrative, clinical, and technical tasks. Learn how to efficiently manage patient records, handle appointment scheduling and reminders, and master medical billing and insurance verification processes. The course also covers critical clinical support functions like live scribing during patient encounters, chart preparation, and effective patient intake and follow-up. Furthermore, you'll gain proficiency in managing Electronic Health Records (EHRs) and providing technical assistance for telehealth platforms, crucial skills for the modern remote healthcare environment.

By the end of this course, you will understand the immense benefits VMAs bring to healthcare practices, including increased efficiency, reduced burnout for healthcare professionals, improved patient care, and significant cost-effectiveness. This program emphasizes flexibility, scalability, and enhanced patient satisfaction, preparing you to contribute meaningfully to a better work-life balance for healthcare providers. This course is tailored for an international audience, ensuring the content and requirements are globally relevant.

What will i learn?

  • Understand the role and responsibilities of a Virtual Medical Assistant within the healthcare ecosystem.
  • Efficiently manage administrative tasks, including appointment scheduling, patient communication, and medical billing.
  • Perform basic clinical support functions such as live scribing and chart preparation.
  • Navigate and utilize Electronic Health Record (EHR) systems effectively.
  • Provide technical support for common telehealth platforms.
  • Implement strategies to improve practice efficiency and patient satisfaction as a VMA.
  • Identify and articulate the benefits of VMAs to potential healthcare employers.
  • Develop a professional profile suitable for securing a remote medical assistant position.

Requirements

  • Reliable Internet Access: A stable and consistent internet connection is crucial for accessing course materials, participating in online sessions (if any), and submitting assignments.
  • Computer/Laptop: A personal computer or laptop (Windows, macOS, or Linux) with up-to-date operating system and web browser (e.g., Chrome, Firefox, Edge).
  • Basic Computer Literacy: Familiarity with common computer operations, including file management, word processing, and internet navigation.
  • Headset with Microphone: Essential for clear audio communication, especially for any interactive or live scribing practice sessions.
  • Webcam: Required for any video conferencing or identity verification purposes (if applicable).
  • Proficiency in English: As the course content and instruction will be in English, a strong understanding of the language is necessary for comprehension and effective communication.
  • Quiet Workspace: A dedicated, quiet environment conducive to focused study and remote work.
  • Self-Discipline and Time Management: The ability to manage your own learning schedule and commit to regular study.
  • Optional (but Recommended): Access to basic office software (e.g., Microsoft Office Suite or Google Workspace) for document creation and management.

Frequently asked question

A Virtual Medical Assistant is a remote professional who provides administrative, clinical, or technical support to healthcare providers. They handle tasks like appointment scheduling, patient communication, medical billing, and data entry, allowing healthcare professionals to focus on patient care.

This course covers a wide range of tasks, including administrative duties (answering phones, scheduling, managing emails, billing), clinical support (live scribing, chart preparation, patient intake), and technical skills (EHR management, telehealth platform support).

Yes, this course is designed for both individuals new to the medical field and those looking to transition into a remote role. We cover foundational knowledge necessary for a VMA.

The course is self-paced, allowing you to learn at your own speed. The estimated completion time will depend on individual study habits, but typically ranges from X to Y weeks (replace X and Y with actual course duration if known).

While we do not guarantee job placement, this course provides you with the essential skills and knowledge that are highly sought after by healthcare providers looking to hire VMAs. We also offer guidance on resume building and job searching strategies.

Absolutely. The course content and requirements have been specifically tailored to be relevant and applicable to individuals seeking VMA roles across various international healthcare systems.

Digital Doctors

Digital Doctors College offers cutting-edge online courses in digital health, empowering healthcare professionals with the skills needed to excel in a digital landscape.

Welcome to Digital Doctors College, the premier institution revolutionizing healthcare education. At Digital Doctors College, we're dedicated to empowering the next wave of healthcare leaders with advanced digital skills and expertise.Our Mission: Our mission is to arm healthcare professionals and enthusiasts with the necessary tools to excel in an increasingly digital landscape. We aim to foster innovation, enhance patient care, and propel positive change in healthcare through cutting-edge digital health education.Our Vision: We foresee a future where every healthcare professional is digitally adept and capable of maximizing technology's potential. Through accessible, top-tier online courses, we strive to ignite the digital revolution in healthcare, ultimately contributing to enhanced health outcomes worldwide.

Smart Clinic

Experience the convenience of SMART CLINIC and revolutionize the way you manage your clinic. From creating your first prescription in under 60 seconds to seamlessly tracking appointments, SMART CLINIC is your go-to solution for efficient and smart clinic management.

Experience the convenience of SMART CLINIC and revolutionize the way you manage your clinic. From creating your first prescription in under 60 seconds to seamlessly tracking appointments, SMART CLINIC is your go-to solution for efficient and smart clinic management.

360° MHMIS

An Efficient and Comprehensive Hospital Management Information Software (HMIS) delivered as a Software-as-a-Service (SaaS) solution.

Our innovative Hospital Management Information Software (HMIS) is a cloud-based, Software-as-a-Service (SaaS) solution designed to cater specifically to the unique needs and challenges faced by healthcare facilities in the Kenyan marketplace. By leveraging cutting-edge technology, user-centric design, and robust security measures, our HMIS aims to transform healthcare operations and enhance patient care delivery across the country. 360º MHMIS'S user-friendly interface means minimal training is required for your staff to become proficient. Real-time data tracking and analytics provide insights that enable informed decision-making, leading to improved resource allocation and cost-effectiveness. Imagine a system that seamlessly handles patient records, appointments, billing, and inventory management. Our HMIS ensures that doctors can access patient history instantly, reducing diagnosis time by at least 80% and improving treatment accuracy by over 90%.   Administrators can monitor resource allocation, optimize staff scheduling, and keep track of essential medical supplies, ultimately leading to cost savings of 70% and over.

Doctors Explain

Our solutions cater to individuals, healthcare providers, and organizations, providing the digital tools necessary to improve health literacy and drive accessible, high-quality care across communities.

At Doctors Explain, we're dedicated to pioneering innovative healthcare solutions. Our platform offers cutting-edge telehealth and telemedicine services, connecting patients with top-tier healthcare professionals. With a commitment to accessibility, quality, and convenience, we're reshaping the future of healthcare delivery. Join us in revolutionizing healthcare today!

Levi Cheptora

Healthcare Innovator | Digital Health Entrepreneur | Editor-in-Chief | Champion for Accessible and Equitable Healthcare Solutions| English Coach and Public Speaking Educator

I’m Dr. Levi Cheruo Cheptora—a healthcare innovator, educator, and your friendly neighborhood digital health troublemaker. I wear many hats, but my favorite one is the one that says, “How can I fix this broken healthcare system?”You see, before COVID-19 arrived to complicate our lives further, I buried five close family members, including my father and fiancée. Why? Because ignorance and lack of access to healthcare did what a lion couldn’t—it killed. And as my grandmother always says, “A hyena dies from wandering, not from hunger.” I realized then that we were wandering aimlessly in a jungle of preventable deaths.So, I decided to stop waiting for the rainmaker and became one myself. In 2020, I started Doctors Explain Digital Health Co. LTD, with a big dream and a bigger fight in me. My mission is simple: make sure 90% of rural Kenyans and people with mobility challenges can access specialized care and health information by 2030.What Drives Me?I believe healthcare isn’t just for those who can afford it or live near a hospital. It’s for everyone—whether you’re in Nairobi or deep in Samburu. But let’s be honest, right now, healthcare in Kenya is like a house with no roof: it looks okay until it starts raining. That’s why I focus on three key areas:Digital Doctors CollegeLet’s face it, healthcare professionals need to learn, unlearn, and relearn. Our online college offers over 90 courses to help them master telemedicine, health informatics, and more. Because, as they say, “An old broom may know the corners, but it can’t sweep out new dirt.”360° MHMIS (Hospital Management Software)Hospitals shouldn’t run like matatus. With our software, we’re fixing the chaos: managing patient records, appointments, and billing—all from one platform. It’s like giving a sufuria to someone who’s been trying to cook with a calabash!Doctors Explain TVMany of us can recite episodes of Maria but don’t know the signs of hypertension. That’s why we created multilingual, entertaining health content to educate people across Kenya. If knowledge is power, then this is us handing out rechargeable batteries!Why I CareWhen I look at the faces of families in rural Kenya, I see my own. I know what it’s like to feel helpless, to wonder what might have been if only we had known better. But as the elders say, “When spider webs unite, they can tie up a lion.” So here I am, spinning my web, pulling together people, ideas, and technology to build a healthier Kenya—one step at a time.

Medical Careers

Remote Medical Jobs | Revolutionizing Healthcare Careers

Explore Remote Medical Jobs, your gateway to remote healthcare careers. Achieve work-life balance and access global opportunities while healthcare organizations find top talent. Join us to revolutionize healthcare!

Medical Journals

Telehealth and Telemedicine Journals

Discover the forefront of healthcare innovation through our carefully selected telehealth and telemedicine journals. Stay ahead with the latest research on technology, clinical applications, policy insights, and more. Elevate your understanding of modern healthcare today.

Medical Magazine

Medical Magazine delivers the latest in healthcare innovation, expert insights, and inspiring patient stories.

Medical Magazine is your gateway to the latest insights, breakthroughs, and stories shaping the world of healthcare. From cutting-edge medical innovations to compelling patient narratives, we deliver curated content that informs, inspires, and empowers. Whether you're a healthcare professional, a patient, or simply curious about the latest trends in medicine, our magazine is your trusted source for staying informed and engaged. 

Afya Pay

AfyaPay is a secure, innovative digital banking platform owned and operated by Doctors Explain Digital Health Co. LTD. Designed specifically for the healthcare industry, AfyaPay bridges the gap between healthcare and financial management by offering seamless, reliable, and affordable banking solutions.We are committed to transforming the financial experience for healthcare professionals, clinics, hospitals, and other medical institutions. AfyaPay empowers the healthcare sector by simplifying transactions, providing customized financial tools, and ensuring secure payment processing—all tailored to meet the unique demands of medical professionals and organizations.At AfyaPay, we believe that financial stability is essential for delivering quality healthcare. By leveraging cutting-edge technology and a deep understanding of the healthcare industry, we aim to improve efficiency, reduce costs, and support the life-saving work of healthcare providers.Our VisionTo revolutionize financial services in the healthcare sector, making them simple, secure, and accessible for all.Our MissionTo empower healthcare professionals and institutions with robust, user-friendly financial tools that enhance operational efficiency and patient care.Why Choose AfyaPay?Secure Transactions: State-of-the-art encryption to safeguard your data and payments.Tailored Solutions: Customizable financial tools for healthcare providers.Affordable Services: Transparent pricing with no hidden fees.Reliable Support: Dedicated customer support for all your banking needs.Join us in redefining financial solutions for the healthcare industry. AfyaPay: Kwa Afya Bora, Fedha Salama.

Medical Clarity Journal

The Medical Clarity Journal

A peer-reviewed, open-access platform dedicated to advancing medical research, healthcare education, and clinical excellence. Hosted by Doctors Explain, we provide evidence-based insights across various medical disciplines, promoting clarity and simplicity in healthcare knowledge dissemination.

$100

$199

Lectures

53

Skill level

Beginner

Expiry period

Lifetime

Certificate

Yes

Share this course

Related courses

Language Translator