Course description

This online course provides healthcare professionals with essential management and leadership skills in Enterprise Risk Management (ERM). Participants will gain a deep understanding of how to systematically identify, assess, manage, and monitor risks in healthcare settings. The course emphasizes integrating ERM into organizational strategy to enhance resilience, compliance, and overall performance. Through engaging modules and practical scenarios, learners will develop the expertise needed to effectively manage risks and drive value creation in their organizations.

Course Outline:

1. Introduction to Enterprise Risk Management (ERM)

   • Definition and Importance
   • Key Components of ERM
   • ERM Frameworks (COSO, ISO 31000)

2. Internal Environment

   • Organizational Culture and Risk Management
   • Roles of Customers, Suppliers, Competitors, Shareholders, Financial Institutions, Employees

3. Objective Setting

   • Role Objectives
   • Target Objectives
   • Behavioral Goals
   • Task Objectives
   • Learning Goals
   • Performance Goals

4. Risk Assessment

   • Qualitative Risk Assessment
   • Quantitative Risk Assessment
   • Generic Risk Assessment
   • Site-Specific Risk Assessment
   • Dynamic Risk Assessment

5. Control Activities

   • Establishment of Responsibility
   • Documentation Procedures
   • Physical Controls
   • Segregation of Duties
   • Human Resource Controls
   • Independent Internal Verification

6. Information & Communication

   • Upward Communication
   • Downward Communication
   • External Communication
   • Lateral Communication

7. Risk Response

   • Avoid
   • Mitigate
   • Accept
   • Transfer
   • Enhance
   • Contingency

8. Implementing ERM Practices

   • Defining Risk Philosophy
   • Creating Action Plans
   • Communicating Priorities
   • Assigning Responsibilities
   • Maintaining Flexibility
   • Leveraging Technology

What Will I Learn?

• Understand the foundational concepts of ERM.
• Identify and assess risks within healthcare organizations.
• Develop and implement effective risk management strategies.
• Integrate ERM into organizational strategy and decision-making processes.
• Enhance organizational resilience and compliance.
• Utilize technology to improve risk management practices.
• Communicate risk management priorities effectively across the organization.

Targeted Audience:

• Healthcare Managers and Executives
• Medical Directors
• Clinical Risk Managers
• Healthcare Administrators
• Quality Assurance Professionals
• Compliance Officers
• Healthcare Consultants

Total Course Duration: 10 Hours 00 Minutes

Materials Included:

• Lecture Notes
• Case Studies
• Practical Scenarios
• Assessment Quizzes with Answer Keys
• Access to Online Resources and Articles
• Course Completion Certificate

Requirements/Instructions:

• Basic understanding of healthcare management principles.
• Access to a computer or mobile device with internet connectivity.
• Willingness to participate in interactive discussions and assignments.
• Completion of all modules and assessments for certification.

What will i learn?

• Gain a comprehensive understanding of ERM principles and practices.
• Develop skills to identify and assess risks within healthcare organizations.
• Learn to implement effective risk management strategies.
• Enhance your ability to integrate ERM into organizational strategy.
• Improve organizational resilience, compliance, and performance.
• Utilize technology to enhance risk management practices.
• Communicate risk management priorities effectively across the organization.
• Receive a certificate upon successful course completion, validating your expertise in ERM.

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