Patient Management & Education Online Careers — Manual for Healthcare Professionals

Digital Doctors

Sat, 13 Sep 2025

Quick summary

Patient management and patient education are booming online career tracks for healthcare professionals — from virtual care coordinators and patient educators to digital case managers and health coaches. Remote roles are widely advertised on mainstream and specialized job boards, and major telehealth firms, health systems and startups actively recruit for these positions. Indeed+1

This manual gives you a complete, international-ready roadmap: career paths, certifications (free & paid), tools you’ll use, where to find work, 100+ employers & platforms with career links, plus a full self-employment and entrepreneurial section so you can build a solo or agency practice.

Who this manual is for

• Clinicians (RNs, MDs, NPs, PAs), allied health pros (physiotherapists, occupational therapists), dietitians, pharmacists, social workers, and certified health coaches.

• Professionals who want flexible remote work, part-time hours while travelling, or to launch an online healthcare business.

• International applicants who want to serve patients globally or work for U.S./international employers remotely.

Why patient management & education online?

• Virtual care delivery is mainstream: telehealth companies and large health systems list remote patient-facing roles regularly. Teladoc Health+1

• Patient navigation, chronic disease telemanagement, and digital education lower costs and improve outcomes — payors and startups are funding services and hiring clinicians to staff them. Wall Street Journal

• Roles fit a range of seniority: entry-level health coaches and patient educators through senior case managers and clinical program leads.

Core career pathways (what you can do online)

1. Patient Educator / Health Educator (virtual) — teach disease-specific self-management, pre/post-op education, medication counseling.

2. Virtual Care Coordinator / Patient Navigator — coordinate appointments, referrals, and social supports; often the patient’s main contact.

3. Remote Case Manager / Telephonic Case Manager — triage, utilization review, discharge planning and care pathways.

4. Chronic Disease Management Nurse / Program RN — run remote programs for diabetes, heart failure, COPD.

5. Health Coach / Lifestyle Coach — behavior-change programs for weight, smoking cessation, exercise adherence.

6. Clinical Outreach & Population Health Specialist — proactive outreach for gaps in care, immunizations, screenings.

7. Telehealth Clinician (NP/PA/MD) — virtual visits focused on education and care plans.

8. Patient Engagement / Onboarding Specialist — help patients use portals, apps and remote monitoring.

9. Clinical Content & Curriculum Developer — design patient-facing education, video scripts, and digital curricula.

10. Program Manager / Ops Lead (remote) — manage remote patient programs and multi-disciplinary teams.

Certifications & education (paid vs free / short courses)

High-value paid / credentialed options

• Certified Case Manager (CCM) — high value for case managers (US/intl employers may prefer).

• Certified Health Education Specialist (CHES) — recognized for health education roles in many countries.

• Board certifications for nurses / specialty certifications (e.g., Certified Diabetes Educator / CDCES) — strong for disease-specific programs.

• Health coaching certifications (e.g., NBHWC, ACE, Precision Nutrition for lifestyle coaching) — useful for consumer-facing coaching.

• Telehealth-specific certificates — some universities and associations offer telehealth practice certificates (clinical telemedicine, remote patient monitoring).

Free / low-cost training & microcredentials

• MOOCs — Coursera, FutureLearn, edX offer courses on patient communication, behavior change, chronic disease management.

• Employer-led training — many telehealth firms provide role-specific onboarding free to hires.

• Professional association webinars — Academy of Nutrition and Dietetics, nursing associations often post free webinars on patient education.

Essential online tools & tech stack

• Telehealth & video platforms: Doxy.me, Zoom for Healthcare, Amwell/Teladoc platforms, proprietary EHR telemedicine modules.

• Patient engagement & education platforms: GetWellNetwork, Healthwise, Emmi Solutions, PatientPoint.

• Remote patient monitoring (RPM) & devices: RPM platforms (e.g., Validic, Vivify Health), glucometer/BP integrations.

• Care coordination / case management software: Epic Care Management, PointClickCare, Evolent, WellSky, Netsmart.

• CRM & communication: Salesforce Health Cloud, Intercom, Twilio (for messaging/IVR), Teams/Slack.

• Learning & content tools: Canva, Loom (screen-recording education), Teachable / Thinkific (for courses).

• Scheduling & payments: Calendly, Acuity, Stripe, PayPal for private practice and coaching.

Where to find remote jobs (job boards & search tactics)

• Mainstream boards: Indeed, LinkedIn Jobs, Glassdoor — use keywords “remote patient educator”, “telehealth care coordinator”, “virtual case manager”. Indeed+1

• Remote-first boards: FlexJobs, Remote.co, WeWorkRemotely, Remote OK.

• Health-specific boards: Teladoc/Amwell provider pages, hospital career pages (Mayo Clinic, Cleveland Clinic), AAPC/AHIMA for certain roles. Mayo Clinic Jobs+1

• Freelance / contract: Upwork, Fiverr, Freelancer — best for coaching programs, content creation, and short patient education contracts.

• Niche portals: ZipRecruiter often aggregates remote care coordinator roles. ZipRecruiter

100+ organizations, platforms & employers that hire for patient management, education, care navigation & related remote roles

Below is a curated list of organizations and platforms that commonly recruit for patient-facing remote roles (care coordination, patient education, health coaching, RPM, case management). Site links point to their careers or hiring pages.

1. Teladoc Health — https://www.teladochealth.com/careers. Teladoc Health

2. Amwell — https://careers.amwell.com/. Amwell

3. Mayo Clinic (remote jobs) — https://jobs.mayoclinic.org/Remote. Mayo Clinic Jobs

4. Kaiser Permanente — https://medicaljobs.kp.org/ (careers)

5. Cleveland Clinic — https://my.clevelandclinic.org/careers

6. UnitedHealth Group / Optum — https://www.unitedhealthgroup.com/careers.html

7. Humana — https://careers.humana.com

8. CVS Health / Aetna — https://jobs.cvshealth.com

9. Cigna / Evernorth — https://www.cigna.com/about-us/careers

10. Centene — https://www.centene.com/careers

11. Intermountain Health — https://intermountainhealthcare.org/careers

12. Providence — https://www.providence.org/careers

13. Ascension (remote jobs) — https://jobs.ascension.org/us/en/remote. Ascension

14. Banner Health — https://jobs.bannerhealth.com

15. Sutter Health — https://www.sutterhealth.org/careers

16. Mount Sinai Health System — https://www.mountsinai.org/careers

17. NYU Langone Health — https://www.nyulangone.org/careers

18. Johns Hopkins Medicine — https://www.hopkinsmedicine.org/careers

19. Mayo Clinic Health System — https://jobs.mayoclinic.org

20. UPMC — https://careers.upmc.com

21. Telus Health — https://www.telus.com/en/about/careers/health. TELUS

22. Solace Health — https://www.solace.health/careers (patient advocate model). Wall Street Journal

23. Cityblock Health — https://www.cityblock.com/careers

24. Iora Health — https://www.iorahealthcare.com/careers

25. Oak Street Health — https://www.oakstreethealth.com/careers

26. ChenMed — https://chenmed.com/careers

27. Accolade — https://www.accolade.com/careers

28. Signify Health — https://www.signifyhealth.com/careers

29. Solera Health — https://www.solera4me.com/careers

30. Noom — https://www.noom.com/careers

31. Omada Health — https://www.omadahealth.com/careers

32. Vida Health — https://www.vida.com/careers

33. Lark Health — https://www.lark.com/careers

34. WellDoc — https://www.welldoc.com/careers

35. BetterUp — https://www.betterup.com/careers (coach roles & health-adjacent coaching)

36. Maven Clinic — https://www.mavenclinic.com/careers (women's health navigation & education)

37. MavenRx? (pharmacy patient education opportunities) — company pages

38. GetWellNetwork — https://www.getwellnetwork.com/careers

39. Healthwise — https://www.healthwise.org/careers

40. Emmi Solutions — https://www.emmisolutions.com/careers

41. PatientPoint — https://www.patientpoint.com/careers

42. Wellframe (Bosch Health) — https://www.wellframe.com/careers

43. Validic — https://validic.com/careers (RPM integrations)

44. Vivify Health — https://vivifyhealth.com/careers (remote patient monitoring)

45. Evolent Health — https://www.evolenthealth.com/careers

46. EHR vendors (Epic Careers) — https://www.epic.com/careers (roles for telehealth program staff)

47. Cerner / Oracle — https://www.cerner.com/careers

48. Change Healthcare — https://www.changehealthcare.com/careers

49. Optum Rx — https://www.optum.com/careers

50. Walgreens Boots Alliance — https://jobs.walgreens.com (patient education programs/pharmacy navigators)

51. CVS MinuteClinic — https://jobs.cvshealth.com

52. Blue Cross Blue Shield plans (various state plans) — example: https://www.bcbs.com/careers

53. Anthem / Elevance Health — https://www.elevancehealth.com/careers

54. Aetna — https://www.aetna.com/about-us/aetna-careers.html

55. Soliant Health — https://www.soliant.com/careers (staffing for remote clinical roles)

56. Randstad Healthcare — https://www.randstadusa.com/jobs/healthcare/

57. Robert Half Healthcare — https://www.roberthalf.com/jobs/healthcare

58. Kelly Services — https://www.kellyservices.com/us/careers

59. Care.com (care coordination marketplace) — https://www.care.com/careers

60. CareAcademy — https://www.careacademy.com/careers (training for caregivers/patient education)

61. Wellable — https://wellable.co/careers (corporate wellness)

62. Omnicare (Pharmacy + patient support) — https://www.omnicare.com/careers

63. Ribbon Health — https://ribbonhealth.com/careers (provider data & patient access)

64. HealthTap — https://www.healthtap.com/careers (telehealth provider network)

65. PlushCare — https://www.plushcare.com/careers

66. Zocdoc — https://www.zocdoc.com/careers (patient scheduling & education initiatives)

67. UpHealth — https://www.uphealthinc.com/careers (virtual care)

68. Babylon Health — https://www.babylonhealth.com/careers

69. Talkspace / BetterHelp (behavioral health navigation) — https://www.betterhelp.com/careers / https://www.talkspace.com/careers

70. Ginger (headspace health) — https://www.ginger.com/careers

71. Charlie Health — https://www.charliehealth.com/careers. Charlie Health

72. Brightside (mental health navigation) — https://www.brightside.com/careers

73. Collective Health — https://www.collectivehealth.com/careers (care navigation & benefits)

74. DispatchHealth — https://www.dispatchhealth.com/careers (home-based remote coordination)

75. Heal — https://www.heal.com/careers (virtual + home visit coordination)

76. Doctors-on-Demand / MDLive — https://www.mdlive.com/careers

77. Pager (Now included in other services) — pager.com/careers

78. Hims & Hers Health — https://www.forhims.com/careers / https://www.forhers.com/careers (patient education & support)

79. One Medical (now part of 1Life) — https://www.onemedical.com/careers

80. Carbon Health — https://www.carbonhealth.com/careers

81. CityMD (CityHealth) — https://www.citymd.com/careers

82. Oak Street Health — https://www.oakstreethealth.com/careers (repeat; focused on primary care navigation)

83. Homecare agencies with RPM programs — e.g., Amedisys Careers — https://www.amedisys.com/careers

84. Fresenius Medical Care — https://www.fresenius.com/careers (patient education around renal disease)

85. LabCorp — https://jobs.labcorp.com (patient services roles)

86. Quest Diagnostics — https://www.questdiagnostics.com/home/careers

87. Patient advocacy startups (e.g., Solace Health) — https://www.solace.health/careers. Wall Street Journal

88. EHR client success / onboarding teams at Athenahealth — https://www.athenahealth.com/careers

89. NextGen Healthcare — https://www.nextgen.com/careers

90. Meditech — https://www.meditech.com/careers

91. HealthEdge — https://www.healthedge.com/careers (payer-facing patient management solutions)

92. WellSky — https://wellsky.com/careers (post-acute care coordination software)

93. CareMetx — https://caremetx.com/careers (patient support services)

94. Carelon (Centene subsidiary) — https://www.carelon.com/careers

95. Bright Health — https://brighthealthplan.com/careers (care coordination roles)

96. Clover Health — https://www.cloverhealth.com/careers

97. DispatchHealth — https://www.dispatchhealth.com/careers (repeat)

98. Genentech / Roche Patient Support Programs — careers pages (patient services)

99. Pharmaceutical patient support hubs (e.g., Pfizer, Novartis) — corporate careers pages

100. Local health departments & NGOs with telehealth initiatives — check country public health careers pages (e.g., NHS Jobs in UK: https://www.jobs.nhs.uk)

101. International NGOs with health education programs (MSF, PATH) — https://www.msf.org/jobs / https://www.path.org/careers

102. Social enterprise / startups (e.g., Cityblock, Solace, Accolade — listed above) — check career pages for roles in patient navigation and advocacy

Tip: many entries above represent categories (large health systems, payers and startups). For quick applications, search the employer + “careers” and filter by “remote”, “virtual” or “work from home.”

How employers typically hire (what they look for)

• Clinical background: RNs, LPNs, social workers, pharmacists and allied health clinicians are preferred for clinical navigation & case management.

• Communication skills: patient education requires excellent plain-language communication and motivational interviewing.

• Familiarity with digital tools: EHR portals, telehealth platforms, and messaging systems.

• Flexible hours & timezone overlap: many employers require overlap with the patient population (e.g., U.S. Eastern/Central time).

• Certifications: role-dependent — CCM, CDCES, CHES and health coaching certs increase competitiveness.

How to get hired — step-by-step (3-month plan)

Month 1 — clarify niche & build baseline:

• Decide target role (patient educator, care coordinator, RPM nurse, health coach).

• Update CV and LinkedIn with telehealth keywords and remote-friendly summary.

• Take a short course on telehealth communication or health coaching.

Month 2 — platform & credential push:

• Apply to 20 remote job postings each week (use saved searches on Indeed/LinkedIn). Indeed+1

• Get a health coaching or telehealth microcertificate (if needed).

• Build 2–3 anonymized educational scripts or a short video demo (use Loom) to show patient teaching style.

Month 3 — interviews & outreach:

• Prepare case studies: a patient education plan and an example discharge/care-coordination checklist.

• Reach out to recruiters at telehealth firms and staffing agencies (Soliant, Randstad).

• Consider freelance platforms to get first paid coaching/education gigs (Upwork).

Self-employment & entrepreneurial opportunities (full section)

If you prefer independence — tele-education scales well. Below are productized paths and a playbook.

Entrepreneurial models

1. 1:1 Private Telehealth Practice — offer consultations, education and follow-ups. Use HIPAA-compliant telehealth (Doxy.me, SimplePractice).

2. Group Programs & Cohorts — 6–12 week run cohorts for diabetes, weight loss, cardiac rehab, prenatal nutrition. Charge per seat or subscription.

3. On-demand Education Library — pre-recorded video library + downloadable action plans behind subscription (Patreon, Memberful).

4. B2B Partnerships — sell patient education packages to clinics, homecare agencies, or corporations for employee wellness.

5. Agency Model — assemble a team of clinicians to deliver patient navigation for hospitals, payers or pharma.

6. Platform / App Collaboration — consult with digital health startups to develop patient journeys and in-app education.

Step-by-step playbook to launch

1. Legal & compliance — register business structure, get professional liability insurance, create Terms & Privacy, and check cross-border telehealth regulations and scope of practice.

2. Platform stack — website (WordPress/Wix), booking (Calendly), payments (Stripe), telehealth (Doxy.me or SimplePractice), email (Mailchimp).

3. Productize services — define clear deliverables (e.g., “30-minute education + 4 weeks message support”); package as fixed-price offers.

4. Marketing playbook — content marketing (2 blog posts/week), Instagram reels, LinkedIn outreach to clinics, local SEO for targeted markets.

5. Scale & automation — build SOPs, hire contractors (other clinicians, VAs), and use CRM (HubSpot) for client tracking.

6. Pricing & billing — set non-US client hourly rates accounting for taxes and currency; bill monthly subscriptions where possible.

Pricing benchmarks (guidelines)

• 1:1 education/consult (clinician): $40–$200 per session (varies by role, region, and specialization).

• Group programs: $100–$600 per person per program.

• Subscription library: $5–$30/month per user.

• B2B contracts: negotiate per-member-per-month (PMPM) or fixed project fees.

Risk, legal & practical considerations for international clinicians

• Licensure & scope of practice: many countries restrict clinical practice to licensed clinicians in that country — check local regulations and the employer’s requirements.

• Data protection & privacy: comply with HIPAA (US) or GDPR (EU) and local health data laws. Use BAAs where required.

• Insurance & liability: professional indemnity/E&O insurance for remote practice is essential.

• Payment & tax: use invoicing systems that manage VAT/GST if selling in different regions; consult a tax advisor for cross-border work.

Interview & portfolio checklist (what to show employers)

• Demo video (3–5 minutes) educating a patient about a common condition.

• One-page care plan template for one chronic condition.

• Sample patient outreach message sequence (SMS + email).

• Evidence of outcomes (if available) — reduced readmissions, improved HbA1c, or client testimonials (de-identified).

• List of digital tools you’re comfortable with (EHRs, telehealth platforms, RPM).

Typical salaries & contracting rates (broad international guidance)

• Entry-level patient educator / health coach: $18–$35/hr (varies by country).

• Experienced care coordinators / case managers: $30–$60+/hr (or salaried roles $55k–$95k in US market).

• Specialized nurse case managers / program leads: $70k–$120k+ (salaried US roles).
  (Use local job boards and employer pages above to verify real-time ranges.) ZipRecruiter+1

Red flags and what to avoid

• Jobs promising high pay for minimal hours and no clinical verification — often scams.

• Employers asking for upfront fees for “placement” or “training packages” without contractual hire.

• Vague role descriptions that hide heavy admin work under the label "patient education".

Quick 6-month growth plan (example)

Month 1: Choose niche, update CV & LinkedIn, take telehealth communication course.
Month 2: Build 1 demo video + 1 care plan template; set up professional telehealth stack.
Month 3–4: Apply to remote jobs (20/wk), do freelance coaching gigs for experience.
Month 5: Pitch B2B (clinics, homecare agencies) with a small pilot package.
Month 6: Launch group program or subscription library; systematize onboarding.

Closing — why now is a good moment

Healthcare systems are increasingly outsourcing patient education, care navigation and chronic disease support to remote teams and digital platforms. Payors and startups continue to fund remote models that lower costs and improve outcomes — creating many entry points for clinicians and health professionals to pivot into flexible, high-impact online careers. Wall Street Journal+1